Price Match Policy
Effective August 22, 2019
Retail Competitors - Stores
If you find a lower price on an identical brand and model number currently available for sale at another local competitor's retail store, Sears will match that price. Just bring in the original advertisement to a sales associate at the time of your purchase. The competitor price must be offered on the same date as the date of your purchase. Price match is eligible only on the day you make your purchase.
Retail Competitors - Online
If you find a lower online price (including any costs for shipping and handling, but not delivery) on an identical brand and model number currently available from a local competitor's retail store honoring its own online price and the item is currently available for sale and delivery in your area, Sears will match the price of the merchandise. Just print the ordering page (including the costs for shipping and handling), and bring it to your Sears store at the time of your purchase. If you are purchasing the item from sears.com, out the price match form https://www.sears.com/en_us/customer-service/policies/price-match-form.html. The competitor price must be offered on the same date as the date of your purchase. Sears will not price match internet-only retailers or marketplace or third party sellers on competitor's web sites. Price match is eligible only on the day you make your purchase.
Sears Branded Stores and Sears Branded Websites
If you find a lower price on an identical brand and model number from another Sears branded non-outlet retail format or website, Sears will match that price for up to 30 days after the date of your purchase. Sears will not price match limited time Online Only events, special Online Price, or conditional Online Only Special Offers on our websites. Only items listed as Sold by Sears are eligible for price matching on our websites. Sears will not price match any Marketplace items or any items sold by Sears Outlet or searsoutlet.com. All other exclusions also apply.
Sears will not price match competitor's items that are limited in quantity, offered for sale for less than six hours during a day or door busters. Sears will not price match competitor's items offered for sale Thanksgiving Day through the Wednesday after Thanksgiving, bonus or free offers, special offers, online-only offers, bundled offers, rebates, any special financing offers, coupons, protection agreements, clearance, liquidation, or closeout prices, buy one get one offers, gift card offers, or prices on used, damaged, returned, open box or display merchandise. Sears will not price match services (including, but not limited to, delivery, installation, and assembly), parts, Sears Licensed partner websites, digital services, Sears Presents or Shop At Home catalogs. Stores in Puerto Rico, Alaska, and Hawaii will not match any online prices. Sears will not match typographical errors or competitor's prices that result from a price match. Sears will not price match Kenmore items at non Transformco retail formats. Sears will not price match items with individual Shop Your Way bonus or extra points offered. Only one price match allowed per identical item per customer.
Price Protection Policy
Buy with confidence from Sears. If an item you have purchased from Sears goes on sale for a lower price within 30 days of your purchase, Sears will refund the difference. This Price Protection period is a full 365 days for our “Best Stuff” mattresses! What's our "Best Stuff?" Signs in our mattress department will tell you which top of the line mattresses we think are our Best Stuff. Ask an associate for details or visit [sears.com/best-mattresses] for a list of model numbers.
All Price Match rules and exclusions apply including no Price Protection adjustments between Thanksgiving Day and the Wednesday after Thanksgiving. Sears will not offer a price adjustment on items that include individual Shop Your Way bonus or extra point offers. To claim a Price Protection Policy adjustment, go to your original Sears store where the purchase was made with your receipt. If your purchase was made on Sears.com, please fill out a Price Protection form. You will be given a refund for the difference of the original selling price and the current advertised/reduced price. Apparel clearance merchandise and conditional Online Only Special Offers do not qualify for Price Protection Policy adjustments.